PIMEC INNOVATIVE ENGINEERING
PIMEC Client Portal privacy policy
Effective date: 26 September 2026
PIMEC Innovative Engineering, located in Jacksonville, Florida, United States, operates PIMEC Client Portal for business and engineering consulting. For privacy questions, contact Ian Waite at [email protected].
Information used by the portal
The portal processes account information such as name, email and account identifiers; profile details you provide such as company, job title, phone number and timezone; consulting engagement and milestone information; session bookings and notes; messages; and shared files and resource descriptions.
We use this information to manage accounts, provide consulting services, coordinate sessions, show engagement progress, exchange messages and make resources available to the appropriate participants.
Access and service providers
Information is available to authorized participants according to their account role and engagement access. Some resources may be designated for all clients. Please share only information appropriate for the intended recipients.
We use Supabase for account authentication, the portal database and file storage, Google’s mail service to deliver authentication emails, and GitHub Pages to host the portal website. These providers may process information needed to provide those services. Operational records may include connection, authentication and error information. Information may be processed in countries where our providers operate.
PIMEC uses portal client information only to provide consulting services and operate the portal. We do not sell that information, use it for advertising, or provide it to outside businesses for their own independent commercial purposes. Information may be disclosed where required by law or necessary to address a lawful request or protect rights and security.
Security
The portal uses account sign-in and access controls intended to limit information to authorized users. The configured backend connection uses HTTPS. No system can guarantee complete security. Keep your sign-in credentials private and contact us promptly if you believe your account has been accessed without permission.
Retention and deletion
To request deletion of your portal account and associated information, email [email protected] with the subject “PIMEC account deletion” and the email address associated with the account. Do not send your password or a sign-in code. We may verify that the request comes from the account owner before acting. You can make this request without signing into the app.
PIMEC will complete account-deletion requests within 90 days after verifying the request, or sooner where applicable law requires. We delete information no longer needed and retain only records with an applicable business or legal purpose as described below. Retention does not require keeping your login active.
Retention schedule:
| Record | Retention |
| Signed contracts and statements of work | 7 years after the engagement ends |
| Invoices and payment records | 7 years after the transaction |
| Florida engineering documents bearing a licensee's signature, seal and date, and related calculations | At least 3 years from the date sealed under Rule 61G15-30.009; longer where another applicable requirement, contract, insurer requirement or legal hold requires it |
| Other engineering reports and deliverables | Applicable project, contract and insurer requirements; the sealed-document minimum is not a universal period for all deliverables |
| Profile details, routine messages and other account data not needed for retained records | Delete within 90 days after verifying the request |
When a retention exception applies, we will explain the relevant record categories, reason and applicable retention period in our response. The seven-year periods above are PIMEC's business retention choices; other periods depend on the specific record and applicable requirement. We do not retain all account information simply because some project records must be kept.
Our providers may maintain limited operational or security records under their own retention arrangements. Deleting active portal information does not mean every provider log is immediately erased. PIMEC does not currently keep separate copies of portal client data.
You may also contact [email protected] to request access to or correction of your information, or ask about other privacy rights that apply to you.
Intended audience
The portal is intended for adults aged 18 and over and is not directed to children.
Changes and contact
We will update this page and its effective date when this policy changes, and provide any additional notice required by applicable law. Questions may be directed to Ian Waite at [email protected], PIMEC Innovative Engineering, Jacksonville, Florida, United States.